Privacy Policy
Overview
We collect minimal data to deliver our courses effectively. We do not sell your personal information.
This policy explains what we collect, how we use it, when we share it, how long we keep it, and the rights you have regarding your personal data.
Effective for all services offered under the Hillcrest Time Management brand.
Data We Collect
- Account details: name, email, and optional phone
- Course progress and preferences
- Technical data: cookie identifiers and device information
We collect this information directly from you when you enroll or interact with our content, and automatically through your device when you access our website.
How We Use Data
- Provide, personalize, and improve courses
- Support communication and updates
- Security and fraud prevention
We may also use aggregated, de-identified data for analytics to improve learning outcomes and platform reliability.
Legal Bases for Processing (EEA/UK)
- Contract: to provide enrolled courses and related support
- Legitimate interests: service improvement, security, and fraud prevention
- Consent: certain cookies/analytics and optional communications
- Legal obligation: compliance with applicable laws
Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Course progress data is kept while your account remains active. You can request deletion at any time.
Sharing and Disclosure
- Service providers: hosting, email delivery, analytics (under contract)
- Legal reasons: to comply with law or respond to lawful requests
- Business transfers: in a merger, acquisition, or asset sale with appropriate safeguards
We require recipients to safeguard personal data and use it only for the contracted purpose.
Security
We apply administrative, technical, and organizational measures designed to protect your data, including encryption in transit, access controls, and regular reviews. No method is 100% secure; please use strong, unique passwords and keep them confidential.
International Transfers
Your data may be processed in countries that may have different data protection laws than your country of residence. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses and implement additional safeguards.
Cookies
We use cookies for preferences and analytics. You can adjust cookie choices in the footer banner at any time.
- Essential: required for basic site functionality
- Preferences: remember settings like language or theme
- Analytics: understand usage to improve content
Your Rights
- Access, correct, or delete your data
- Object to processing or request portability
- Contact [email protected] for requests
If you are in the EEA/UK, you also have the right to restrict processing and to lodge a complaint with your local supervisory authority. California residents may have rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing.
Children’s Privacy
Our services are not directed to children under 13 (or under the age defined by local law). We do not knowingly collect personal information from children. If you believe a child provided us data, contact us so we can delete it.
Do Not Track
Your browser may offer a Do Not Track signal. Because there is no common industry standard, we do not respond to such signals. You can manage analytics preferences via our cookie controls.
Changes to This Policy
We may update this policy from time to time. Material changes will be indicated on this page. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
Last updated:
Contact
Email: [email protected] – Phone: +1 (415) 555-0134
For data requests, please include the email address used for your account and specify the rights you wish to exercise. We will respond in accordance with applicable laws.